DNA Policy

Did Not Attend/Failure To Attend (Missed appointments)

Last updated: 1st January 2023

In the event of a missed appointment or failure to notify the practice of non-attendance, the standard policy for this is for the full fee of your appointment to be paid to the practice. 

Late cancellations (within 24 hours) will incur a fee of £20.

If you are unable to attend or need to reschedule, please notify us as soon as possible. Our reception team is on 01903 248604. Alternatively, notify us by email on info@sussextotalfootcare.com.