DNA Policy

In the event of a missed appointment or failure to notify the practice of non-
attendance, the standard policy for this is for the full fee of your appointment to be paid to the practice.

We require a minimum of 48 hours notice for a change or cancellation of an
appointment so we can offer the appointment to another patient. Less than 48 hours
notice and missed appointments, we reserve the right to charge the appointment fee.

If you are unable to attend or need to reschedule, please notify us as soon as possible. Our reception team is on 01903 248604. Alternatively, notify us by email on info@sussextotalfootcare.com.